Problem:

When I try to add products to shopping cart, I get redirected to enable-cookies CMS page. Similarly, when I try to login as customer from customer account login, I get redirected to the same (enable-cookies) page.

The enable-cookies page asks me to enable cookies in my browser. The message says “Please enable cookies in your web browser to continue“. The page describes about Cookies and shows step-by-step instruction to enable cookies in browsers like Internet Explorer, Mozilla Firefox, and Opera. :)

When I check my browser options, I see that Cookies are enabled in my browser.

Solution:

I googled the web and found two solutions. Here are they:-

1) Increase Cookie Lifetime

– Go to System –> Configuration –> General –> Web –> Session Cookie Management –> Cookie Lifetime = 5400
– By default, Cookie Lifetime = 3600. You can make it more than 5400 and try if it works.

2) Disable redirect to enable-cookies CMS page

– Go to System –> Configuration –> General –> Web –> Browser Capabilities Detection –> Redirect to CMS-page if cookies are disabled = No

The second one has helped me. After implementing the second solution, I was able to add products to shopping cart page and was also able to login as customer.

Hope this helps and thanks for reading.